How to Acclimate Hardwood Flooring

Acclimation is act of allowing wood moisture content to become at … [Read more...]

Hardwood, bamboo or cork floors make noise

The complaint: Sometimes we hear loud pops-almost as loud as a gun, even … [Read more...]

My brand new wood, bamboo or cork floor has scratches in it already, is that a defect?

Scratches in hardwood flooring are expected. Scratches can build up over … [Read more...]

Wood Floor Finish flaking, chipping

There are not many reasons why this will occur on pre-finished (factory … [Read more...]

My floor is changing color, is this a defect?

Color change in wood, bamboo and cork flooring is not a defect. Different … [Read more...]